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Spanish + STEAM Program FAQs

Frequently asked questions

What does STEAM stand for?

STEAM stands for Science, Technology, Engineering, Arts, and Math, all wonderful subjects that kids are endlessly curious about!

What ages is this for?

Our program is designed for elementary aged children (6-10), so our projects and themes are best suited for this age group. Of course, younger kids can greatly benefit from the content, but they do need more parent support for the projects. We have many families with older children as well, as the content is very rich, and there is always an opportunity for everyone to learn mucho!

When is the best time to sign up?

Our programs typically begin the first week of the month. There are limited spots available, and we usually sell out, so don't wait to sign up. Usually if you sign up before the 25th or so of the month, we'll do our very best to include you in the following month, but we can't guarantee enrollment past the 15th of each month. Enroll today


What makes Lelu unique?

Lelu is so much more than your standard Spanish curricula/class—it’s a full Spanish program. Our activity box immerses you in a fun STEAM theme in Spanish for the entire month. In the box, you’ll receive all you need to do 3 core Spanish + STEAM activities related to that theme and a calendar with daily activities that extend the learning from the 3 core activities. Each core activity is accompanied with instruction videos!

If you include the 1-1 tutoring add-on, every week your kids will have a 30-minute Zoom class with a native Spanish speaker. This special time provides your kids individualized attention and support.

If you include the Builder Sessions add-on, your family can participate in 1-hour long Zoom sessions where we build the Mega Proyectos juntos, en español! This is a fantastic opportunity to engage with the community and have kids engage in the proyects while they see other children like them participating in the language.

Regardless of your plan type, Lelu is an amazing program with many touch points that make Spanish so fun for your family!

When are the builder classes held?

Once you enroll in our Builder classes, you can drop in to as many builder classes as you'd like! We offer 3 each week, scheduled during weekday afternoons, and weekend mornings. Want to request a particular time? Email us at scheduling@lelu-usa.com

When do I schedule my child's 1-1s?

You will be able to select your slot when you enroll. You will have access to a calendar with different availabilities from which you will be able to choose the most convenient slot for your family. Would you like to schedule a time not listed? Need additional scheduling support? We're standing by to help! Just email scheduling@lelu-usa.com.

What's the time commitment?

Our Spanish + STEAM program is made up of 3 components that students will interact with weekly each month:

All Plans: Spanish + STEAM activity kit (with at least 75 mins worth of activities for each week, with many activities accompanied with online video instructions at the appropriate Spanish level).

1-1 Tutoring Sessions add-on: 1-1 Spanish tutoring for 30 mins each week via Zoom.

Build Sessions en VIVO: 1h long community meeting in Spanish with peers via Zoom. 3 distinct sessions offered multiple times during the month.

That adds up to at ~ 150 minutes of Spanish per week or 10 hours of Spanish per month!!! Our programs are set up intentionally as research shows us that to acquire a language you need to:

1) find a use for it in your life (starts with the kits),

2) use it with someone (the tutor and with peers)

3) you need to enjoy it (all of the above)!

Bilingualism is a gift for life, and we are passionate about helping you kids start or enrich their bilingualism journey in the best ways!  

Who are the tutors?

Our tutors are awesome, fun, passionate educators who love Spanish! With years of teaching experience, they provide personalized attention to your child during each tutoring session. The tutor will follow your child's lead to extend the learnings from the box and ask your child to tell them what they did and how they liked it, etc. to keep them using their Spanish!

Can my kids share a box and do tutoring together?

You know this answer better than we do! Our boxes are certainly designed to drive family engagement with the language so, with parent help, most of the activities will have various access points for kids at different levels or ages. That said, if there is a big age difference between your children, or if they tend to prefer doing things independently, we recommend signing them up separately or adding a sibling pack. 

Tutoring can be definitely be done with multiple siblings, but we recommend keeping the sessions to 3 kids or less.

Does each month have a theme?

Yes! Each month will be organized around a fun and engaging Spanish + STEAM theme based on your child's age and language level. Examples of themes include:

• Expedición Polar | Polar Expedition

• El Idioma de las Computadoras | The Language of Computers

• ¡Seamos Arquitectos! | Let's be Architects!

My kid is fluent in Spanish. Is this for him/her?

Absolutely! There is always more to learn when it comes to languages, so we adjust our programming for kids at all levels. No matter their starting point, we're confident your child will learn A LOT with Lelu!

Can a school pod share the box and tutoring?

No. We only allow immediate family members to share a registration. If you are in a pod, each family in the pod must register independently. 

When does my subscription renew?

The 15th of every month is the bill and cut-off date for enrollment. For example, if you sign up for a monthly program, on 2/08/21, you will be billed on 2/15/21 and receive your first box in March. If you sign up for a monthly program on 2/18/21, you will be billed on 3/15/21 and receive your first box in April. Quarterly and Annual programs also bill on the 15th of the month, but in their respective frequencies.

What is your cancellation policy?

You may cancel your Monthly subscription at any time from your Shopify account or by emailing cancellations@lelu-usa.com. For Quarterly and Annual subscribers, you may cancel forward at anytime by emailing cancellations@lelu-usa.com to avoid any further charges, but the amount paid upfront for your current period cannot be refunded. 

How can I download the app?

Access: Click the link: app.lelu-usa.com on the device where you would like to install the app. If you are on iOS, make sure to open the link via Safari! If your phone automatically opens another browser, you might have to open Safari and manually type app.lelu-usa.com

Download: Click the share button on iOS (bottom center) or the three-dot menu button (top right) on Android. Then, select the "Add to Home Screen" option. (This will add the app to your device's home screen for easier access in the future. You only have to do this once!)

Login: Enter your email (this must be the same email you used to sign up for Lelu), then the pin you receive and enjoy access to all our digital resources at your fingertips!

Help! I can't add the app to my home screen!

If you can't see the Add to Home Screen button to download the app to your homescreen, check the browser that you are using. Sometimes, clicking on the link automatically opens the app in the wrong browser, depending on your phone settings.

If you are using iOS (iPad or iPhone) try Safari

• Open Safari.

• Type app.lelu-usa.com on the search bar at the top. 

• You should now be able to see the Add to Home Screen option when you click on the share button (bottom center). 

If you are using Android try Chrome

• Open Chrome.

• Type app.lelu-usa.com on the search bar at the top. 

• You should now be able to see the Add to Home Screen option when you click on the three-dot menu button (top right). 

Where did last month's content go? (App)

The app automatically updates itself with new content every month! If you want to access content from the past months you can go to My archives on your app's menu and click on the app you would like to access. Note: you will only see the content of the months you have been with us. 

I'm ready to enroll!

Find the perfect program for your family here.

Have more question? Get in touch!